Last updated: June 23, 2026. Please read these terms carefully before using the Primaxwealth platform.
This is an agreement (referred to as "Terms") between Primaxwealth Financial Technologies LTD. (Company number 15720241), Getreidemarkt 18, 1010 Vienna, Austria (also referred to in these Terms as "Primaxwealth", "we", "us" or "our") and you (also referred to in these Terms as "Customer", "you", "your"), the person accessing and using the Primaxwealth cloud mining service and accepting these Terms.
In these Terms:
1.3. These Terms apply to any mining you undertake by using the Service and Website and they form a legal agreement between you and Primaxwealth on the acceptance of your application for an Account (as set out below).
1.4. If there is ever a conflict between these terms of service and the Primaxwealth terms of use or the instructions, guidance and similar information found on the Website, these terms of service will take priority.
1.6. By applying to register as a Miner you are confirming that you understand and accept (and are able to understand and accept) these terms of service and that you agree that you will be bound by them. You should regularly check the Website for changes to the terms of service, instructions, guidance and similar information found on the Website.
1.7. You may only apply to register as a Miner if:
1.8. To register as a Miner, we may require you to provide us with identification or other documentation in order to help us prevent fraud or money laundering. This may include photographic identification and a recent proof of address. We may also undertake our own identity, fraud and credit checks.
1.9. It is forbidden for Miners to visit the Website or use the Service through anonymous proxies (such as Tor) and other services or technologies that hide the real internet connection of the user.
2.1. Actions with Cryptocurrencies carry inherent risks. Due to the fact that Cryptocurrencies are unregulated and decentralized, their value is not insured by any legal entities. The value of any Contract, any amount of any Cryptocurrency is subject to change by Primaxwealth due to a number of factors out of Primaxwealth's control. These factors include but are not limited to changes of mining difficulty and/or other mining parameters/properties, fluctuating price (in fiat currency to Cryptocurrency exchange rate, such as USD/BTC) of Cryptocurrencies. You understand and agree that the worth of any Contact and any amount of mined Cryptocurrency may lose all worth at any moment of time due to the nature of Cryptocurrencies. You understand that you are solely responsible for management of the Cryptocurrencies in your balance as well as any losses or charges incurred by any third-party entity.
2.2. Any information related to Cryptocurrency and Cryptocurrency mining that is/was posted, published and/or provided by Primaxwealth via any channel of communication (including but not limited to: on the Website, in the Panel, via the Support Service, via Email newsletter, in social media) is subject to change.
3.1. You must not mine, buy, sell, exchange, hold, own or otherwise use or exploit Cryptocurrencies in any way which is prohibited by the laws or regulations which apply to you.
3.2. Cryptocurrencies may not be appropriate for everyone. Before mining any Cryptocurrencies you should learn about them to ensure that they are appropriate for you. Like all currencies, there are disadvantages to using Cryptocurrencies. Some of the risks particular to Cryptocurrencies include:
3.3. By agreeing to these terms of service or by mining Cryptocurrencies by using the Service, you are indicating that you understand, are capable of understanding and accept the risks associated with Cryptocurrencies.
4.1. By applying to register, you are making an offer to enter an agreement on these terms of service. Once submitted, you may not withdraw your offer.
4.2. Only we can decide whether applications will be accepted. If your application is accepted, a legal and enforceable agreement will be entered between you and us. Subject to any statutory rights you may have, you may not cancel the agreement covered by these terms of service and you will not be eligible for any refund.
5.1. These Terms of Service are valid indefinitely, even after Account termination.
5.2. The Contract Term for Primaxwealth Cloud Machines is unlimited by default, unless stated otherwise. The Contract is valid while profitable, until expired or until terminated (refer to section 13), whichever comes first.
5.3. Contracts with a stated expiry date will end on the date of expiry and the Cloud Machine is stopped.
5.4. Pre-order Contracts that are not activated immediately on purchase will activate on the stated date.
5.5. The Mining process continues until said mining is profitable. This means the Mining process will stop if the Maintenance and Electricity Fees will become larger than the Payout. If mining remains unprofitable for 21 consecutive days the Service is permanently terminated (Hashrate type specific). During the consecutive 21 day period, Payouts and Fees will also be temporarily stopped. If during the suspension period, the Contract-related mining factors (such as the exchange rate and mining difficulty) that are outside of Primaxwealth's control will change favorably, making mining profitable again, the Service will be unsuspended and contracts reactivated. Initial cost is not refunded after contract ends.
5.6. Primaxwealth reserves the right to change the launch date, Contract Term and/or Mining Term of any Contract.
6.1. To register you will need to submit some personal information, a valid email address (that will be used as Username and for user identification) for your Website account ("Account"), a password ("Password"). To be able to withdraw funds you will need to enter at least one wallet for the Cryptocurrency you are mining. The Account may allow you to add more than one Cryptocurrency wallet.
6.2. You must ensure that all information about you that is held by us is true, complete, not misleading and up to date.
6.3. The Username and Password will be allocated to you if you successfully apply for registration as a Miner.
6.4. You will need your Username and Password to access some parts of the Website. Your Username and Password are personal to you and must not be disclosed to any other person.
6.5. The number of accounts is limited to 1 for each beneficiary.
6.6. When you register, you may submit an order to administer a Cloud Machine. This order will allow you to specify the processing power of the Cloud Machine. Only Primaxwealth can decide whether orders will be successful and acceptance is subject to availability, amongst other things.
6.7. Your order is a request to acquire a Contract from us and does not represent a formed contract. If we accept your order, we will associate your Contract with your Account. Until then, an order is considered pending and Primaxwealth reserves the right to decline your payment.
6.8. Subject to the payment of any fees which may be applied, Miners will be able to receive Cryptocurrencies on the basis of the processing power of the Cloud Machine and the period of time for which the Cloud Machine is mining. Miners will only be able to administer the Cloud Machine during the Contract Term. Those Cryptocurrencies will be transferred to your wallet upon your request, if such request is confirmed.
6.9. If you lose access to your Account, Primaxwealth may ask you to provide certain types of data, including personally identifiable information, to determine ownership of the Account. This may include, but is not limited to: proof of identity; proof of residence; proof of telephone number/email ownership and any identifiable activity on the Website, such as transaction IDs, order numbers, withdrawal amounts and others.
7.1. You may only mine Cryptocurrencies for your own benefit. By using the Website and/or the Service you confirm that you are not acting for the benefit of any other person or entity.
7.2. We are entitled to assume that any use of your Account is made by you. You are solely responsible and liable for any use of the Website or the Service under your Account or any other use of your Username and Password.
7.3. You may only hold one Account. If you forget your Username or Password, you can use the password recovery option or contact Support.
7.5. If you do not log into your Account for 12 months, we may terminate the Account. You will be, if possible, notified in advance. If we are unable to contact you, or you do not take any action to prevent account termination, your Balance will be nullified.
8.1. You agree to comply with all applicable laws and regulations, these terms of service and all rules applicable to the use of the Website and the Service.
8.2. You agree not to falsely describe or otherwise misrepresent yourself in any dealings with Primaxwealth.
8.3. You are not allowed to abuse any campaigns, discounts, referral bonuses and/or referral systems, provided from time to time by Primaxwealth and/or its partners.
8.4. You are not allowed to use any means to mask your internet traffic and IP address (such as Proxy, Tor, VPN and others).
8.5. Multi-Level Marketing (MLM) and/or High-Yield Investment Projects (HYIP) systems are forbidden from providing any services to their users or partners based on Primaxwealth and/or Primaxwealth, including but not limited to Primaxwealth and/or Primaxwealth Products and/or Services.
8.6. You are strictly forbidden to use or exploit errors in design of the Website, the Service and/or all and any of their parts, features which have not been documented, and/or "program bugs" for commercial/personal gain or as means to disrupt and/or destabilize the Service and/or the Website. If you encounter such an error by accident, you are required to report your findings to support@Primaxwealth.com.
9.1. During the Contract Term you can use the Website to:
9.2. Subject to payment and additional Fees in advance, you can use the Website to:
10.1. Your Balance in the Panel is your personal amount of funds available to use.
10.2. The Service may have multiple Balances. Currently available balances are:
10.3. Other Cryptocurrency Balances may be introduced and/or removed at any time.
10.4. Funds mined will be transmitted directly to your Balance. This may take up to 24 hours from the date the coins are generated.
10.5. Balance can be used in the following ways:
10.6. Primaxwealth reserves the right to make retroactive recalculations to Balance(s), Cloud Machines, Hash rate and logs, including but not limited to, in the case of any error occurring in the Service, to correct any mistakes or discrepancies.
10.7. Balance may be negative. In such case, the Balance must become positive above the minimum requirement before any withdrawals and/or purchases can be made using it.
11.1. We provide a platform which enables individuals to mine cryptocurrencies using cloud Machine. In return, we charge periodic maintenance and electricity fees ("Fees") that are deriving from the usage of electricity as well as the cost of maintenance of the Mining equipment. The maintenance costs of running the equipment include but are not limited to: hardware setup, data center rent, Mining Pool testing, staff salaries, future planning and proofing, software development, exchange of used and out of order parts and other expenditures required to render the service on a best-effort basis. Some Contract types are not subject to periodic Fees. The presence and specification of Fees for each Contract type can always be seen on the Website.
11.3. The Fees are deducted from your Balance once a day immediately after a Payout for all active Cloud Machines (if more than 1 are active).
11.4. Primaxwealth reserves the right to change the fees at any time without prior notice.
11.5. Fees are non-refundable.
12.1. We provide and maintain the Website and the Service on an "AS IS" and "AS AVAILABLE" basis and we are liable only to provide our services with reasonable skill and care.
12.2. We give no other warranty in connection with the Website or the Service and we disclaim all liability for:
12.3. We will not be liable in any amount for failure to perform any obligation under these terms of service if that failure is caused by the occurrence of an event beyond our reasonable control.
12.4. Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all of those terms and conditions are hereby excluded to the maximum extent permitted by law.
12.5. To the maximum extent permitted by law, we exclude liability for any losses or damages which you may suffer, whether the same are suffered directly or indirectly or are immediate or consequential, which fall within any of the following categories:
12.6. To the maximum extent permitted by law, our aggregate liability in respect of any claims made in connection with or arising out of the use of the Website or the Service (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) for direct losses will be limited to the Fees.
12.7. You agree not to use the Website or the Service in any way which:
12.8. You hereby agree to indemnify, defend and hold us and our officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all liability and costs (including reasonable legal fees) incurred by the Indemnified Parties in connection with any claim arising out of:
12.9. You shall cooperate with us in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
13.1. Without limiting any other rights we have, we may suspend or terminate access to your Account, the Website and/or the Service, nullify your Account Balance and/or hold the ability to withdraw mined funds if you breach any of these Terms of Service.
13.2. If we have grounds to suspect that you are using the Website or the Service fraudulently or improperly, we will suspend your Account until you are able to demonstrate to our satisfaction:
13.3. We will try to give you reasonable notice of any anticipated termination of the Website or the Service.
13.4. If you become aware of or suspect another user or Miner's breach of these terms of service, or any fraud or impropriety by another user, you must contact us immediately.
13.5. In case of any Credit Card purchase (refer to section 14.5.4.) Primaxwealth has the right to place the Customer's Account on Hold (hold the ability to withdraw any mined funds from the Customer's Account Balance) for a period of up to 30 days as a security measure of anti-fraud related regulations and policies.
14.1. All invoices are issued in USD (United States dollar) by default. Payments performed in any other currency must account for the exchange rate of said currency to USD at the moment of invoice generation and any commissions for currency exchange.
14.2. A Customer is able to purchase a Contract using a variety of payment methods.
14.3. A Customer has the right not to pay for the order in case the order has been created but not yet paid, if the Customer decides not to complete the order. The order will be expired after a given period of time (dependent on the payment method) and the Customer will not be obliged to proceed with the order. Primaxwealth will not process requests to cancel unpaid orders, as it is intended the unpaid orders will be expired.
14.4. A Customer is solely responsible for the accuracy of payment, including but not limited to: the destination account, transferable amount and payment details:
14.5. In case of payment related issues a claim must be raised:
14.6. Unless otherwise provided by law or by a particular offer, all purchases are final and non-refundable. Primaxwealth reserves the right to issue refunds at Primaxwealth's sole discretion. If we issue a refund, we are under no obligation to issue the same or similar refund in the future. This refund policy does not affect any statutory rights that may apply.
14.7. In the case of a refund:
15.1. The Website may enable the display of third party content ("User Content").
15.2. Although we are not obliged to do so, we may remove or reject any User Content.
15.3. You agree that we may process and store any content you submit to the Website ("Your Content").
15.4. You may be able to send Your Content to other Miners of the Website, and other Miners of the Website may be able to send User Content to you.
15.5. You agree to the distribution of Your Content by us both internally and externally. Therefore, you should ensure that Your Content does not contain information, which you intend to keep confidential or private.
15.6. By making available, posting or transmitting Your Content to the Website, you are granting us a non-exclusive, transferable, sublicensable, royalty-free, irrevocable, perpetual worldwide license to use and exploit Your Content for any purpose.
15.7. You agree that you are entitled to make available, post or transmit Your Content to the Website.
15.8. You will not make available, post or transmit to the Website any statement, material or other content, nor use the Website in any way, that:
15.9. The Website may provide means by which you can communicate with us. We will communicate with you at the email address you have provided or through other means of communication that may be provided by the Website. Notices that are applicable to all our Miners shall be made available on the Website publicly. You will be deemed to have received a notice at the time the email is sent or the time the notice is posted on the Website. We will be deemed to have received a notice when we issue a confirmation to you.
15.10. All emails (or other messages) we send are intended for the addressee only.
16.1 The customer should not disclose any information, related to the Company, including but not limited to information on accounts, operations, clients of the Company, accounts opened for the clients, balance and operations on the accounts of clients and any other information related to the clients of the Company and their activity, information on shareholders, managers, employees of the Company, its affiliates, partners and contractors, any agreements concluded between Company and any other party, its projects and products, marketing strategies and plans, financial information and statements, and any other information that should be reasonably recognized as confidential in accordance with applicable legislation.
16.2 In case of forced disclosure of the information listed hereabove on demand of governmental and regulating authorities, customer shall inform the Company on the day of receiving the appropriate request.
16.3 In case of unauthorized disclosure of the aforementioned information or any other violation of this confidentiality provision by the customer, the Company has the right to terminate the Agreement and to close the account without any prior notices and with immediate effect.
17.1. These terms of service are subject to your statutory and common law consumer rights and will not limit any rights you might have that cannot be excluded under applicable law. These terms of service will not exclude or limit our liability for death or personal injury resulting from our negligence nor any fraudulent acts or representations or for any statutory liability not capable of limitation.
17.2. We may deduct any monies you owe us from any monies we owe you.
17.3. These terms of service, together with the terms of use, privacy policy and any instructions, guidance and similar information found on the Website (from time to time), constitute the entire agreement between you and Primaxwealth relating to your use of the Website and the Service and mining through the Website or the Service, to the exclusion of any other terms.
17.4. Our failure to enforce any term does not constitute our waiver of that term.
17.5. If any part of these Terms is found to be unenforceable, it will be amended to the minimum extent necessary to make it enforceable and the remainder of the provisions will remain in full force and effect.
17.6. No representation or warranty is made as to whether the Website or the Service complies with the laws of any jurisdiction other than UK.
17.7. The parties submit to the exclusive jurisdiction of the UK courts. These terms of service are subject to and interpreted in accordance with the laws of UK, provided that these terms of service shall not be interpreted as conferring any statutory EU consumer protection laws, including any rights of withdrawal or cancellation under implementations of Directive 2011/83/EU on consumer rights, on any individual not ordinarily a resident of an EU Member State.
17.8. This Website the Panel are presented in multiple languages. In the case of a conflict between translations, the English version will prevail.
17.9. Primaxwealth will be entitled to assign and otherwise transfer the agreement covered by these terms of service by giving you reasonable notice, which may include notice given via the Website.
17.10. All questions, comments or complaints should be directed to us via Customer Support and we will try to respond to within 48 hours.
18.1. When pledging a contract, you receive the residual value from the contract on the balance of your trading account, depending on the number of days remaining on the contract.
18.2. When pledging at least one of the contracts, all withdrawals from the account become unavailable.
18.3. You can pledge any number of contracts and for any amount.
18.4. The repayment of the pledged contract can be made at any time from the contract account for the amount that was pledged.
18.5. Contract pledging is an additional service provided by Primaxwealth and is optional to use.
Our support team is available to clarify any part of our Terms of Service.
